<< More About Us

New Kiosk Project?

If you’re about to embark on your first kiosk project or wondering whether a touch screen kiosk system could help your organisation then this quick guide is for you.

Why Use Touch Screen Kiosks?

Touch screen kiosks empower your intended audience to help themselves to information and other resources. Kiosks provide an intuitive, friendly environment, using your branding, for your customers to access many services quickly and privately. Kiosks, these days, provide access to web, telephone calls, printed pages and email features.

Kiosk software can easily provide access to web pages, virtual reception services, arrivals queuing and many other applications. In fact more information and services can be provided to your customers using a touchscreen kiosk than can be offered by a competent employee.

Why haven’t customers taken to information kiosks when provided in the past?

This is mainly due to how the touchscreen kiosks have been implemented. Often they are not working. Many have a dull and clunky feel about them. Mostly they are slow, provide very little information and do not invite the potential user to use them. Thereby encouraging potential users to 'find an employee' for help.

If this is your experience – read on, as Kiosks4business has resolved most of these issues to make using touchscreen kiosks a pleasure and very informative.

Why do kiosk projects fail?

You never get a second chance to make a first impression!

That saying is true of touch screen kiosks as well as many other human situations. Well-designed kiosk systems encourage customer use through bright and colourful designs and intuitive functionality along with a well-designed 'call to action' animated screen. Consider too whether a touchscreen keyboard is required or would a physical keyboard be more appropriate?

Location is also very important in influencing the active usage of an information kiosk. Kiosks need to be located in a position where it is easily seen and obvious that it is there for the users’ benefit.

Ultimately your kiosks should provide value to your customers by providing access to information that helps them, saves their time or helps them solve a problem – quickly, privately or in more depth than normal.

Promoting your new kiosk – Read all about it!

Another important aspect to kiosk projects is that they are promoted when first installed, using posters, press releases and other communications methods to your end users. A helpful staff member to encourage people to use your kiosk can be really effective in the first week.

How to make your kiosk project run smoothly

He who fails to plan, plans to fail!

Kiosk projects can be quite complex to initially set up and a keen focus on project management and team involvement is important. At Kiosks4business we work very closely with our customers, their colleagues and other stakeholders and manage the overall project to deliver on time and within budget. We have a holistic approach from the start of the project concentrating on what your customer is expecting to gain out of using your touchscreen kiosk. We also concentrate on providing the Hardware, Software, Training, Internet connections, Remote monitoring and ongoing support. We even manage your kiosk content if you want us to.

How to select the right kiosk partner for you?

For kiosk projects to be successful for you and your customers they need a project team and with the dedication, determination and skills to construct and execute the project. Our team of engineers, technicians, support and project managers are highly trained and our biggest asset. Kiosks4business has run many such projects to customer satisfaction and you can rest assured that we will be taking your wishes and turning them into reality with our advice on the way. Backed by Sequoia Technology (est 1986) we have access to all the technology needed and other resources to ensure even the most complex project runs smoothly for you and your customers.

What happens if something goes wrong?

From time to time things may not work as well as intended, but it’s what you do to prevent problems in the first place, and the support you get that helps keep the ship on course.

Working with Kiosks4business gives you access to our team of support technicians and telephone helpdesk who will work on your behalf to quickly resolve any issues. Most fixes can be done remotely and our team will visit your site when necessary.

Why work with us?

If you’re about to take your first steps towards your kiosk project then let us take the journey with you, we’ll help manage your project with you and ensure a successful installation for many years to come. We have many reference sites that you can call for their experiences.

Why not talk to one of our friendly team today to find out what we have done for others and how we can create customer-friendly information kiosks for you and your customers.

Call us now on 0845 451 2020.