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Wellbeing NHS Kiosks

NHS kiosks use Kiosk software for use in NHS and doctors surgery waiting areas. Wellbeing kiosks are designed to provide healthcare information and telephone support to your patients in waiting rooms. The kiosks can be free standing or wall mount.
Already in use in the NHS, wellbeing kiosks are helping patients to take an active role in their own heathcare.

Wellbeing NHS kiosks provide information about healthcare matters directly to your users, on demand. Suited to hospitals, clinics, surgeries and drop-in or day centres, the NHS kiosk system provide information in multiple formats - not just on-screen, but via e-mail, by printed page and other optional methods such as SMS and Bluetooth messaging. Navigating the simple touchscreen pages is simplicity itself, importantly allowing universal access for people of all abilities. It is proven in practice that simple access to information is empowering for service users, and unlike asking for information at a desk, allows them to browse for other similar information.

Information available on the NHS Kiosk system can be adjusted at any time with the centralised management console
Wellbeing Information Point NHS kiosks can be located anywhere where a fast internet connection can be fitted, and is entirely scalable city, county or region-wide.
Healthcare content, including web-based Wellbeing and patient satisfaction survey questionnaires, all on screen
Information about where to go for help at the touch of a button.
Unique Virtual Reception kiosk functionality connects users to staff on a one-to-one basis allowing them to make a call, leave a voicemail or send a text.
Use with mykiosk touch screen kiosks or other kiosks

Everything included to provided instant user access

A complete package - everything you need to run Wellbeing Information Point NHS Kiosk is included, and it's incredibly simple to use for both administrator and client, with no IT knowledge required. Wellbeing Information Point is a specific application designed for use in Healthcare settings. Even today, many users of NHS services find access could be easier, with a more personal touch. This is especially acute in Mental Health services, where users not only need information, they also need direct and immediate access to services.

You’re in control

As you're in charge, you can change your system whenever you want to, keeping everything fresh and up to date. This includes phone numbers and other contact details within Virtual Reception, so changes in personnel can be kept on top of, you can ensure service user access is kept as optimal as possible. All this from your desk, without even visiting a kiosk!

Connecting healthcare professionals with service users

Virtual Reception, and important part of Wellbeing Information Point, facilitates the structured connection of service users with members of staff. For example, you may configure the system such that your Chief Executive is available for direct contact by service users. In this case, he will appear on the system, together with the methods of contact which you have allowed, made available to users. This can be any combination of direct call, leave a voicemail, or send a text.

Universal access from anywhere, and scaleable too!

Wellbeing Information Point is not sensitive to location, so it can be located anywhere within the area of responsibility of a Trust or other health service. It provides users with simple-to-use information which is always live, but more importantly it also gives users direct access to case workers or other staff who are trained to assist service users in the event of a health crisis. It is also scaleable, so that you can add more Wellbeing Information Points to your network anytime you want.

Static, portable or mobile – your choice

The hardware is similarly purpose-designed and our stylish kiosks are available in compact wall-mounted, floor standing or portable variants. All can be substantially branded to suit your environment. Portable units are particularly effective in the outreach context and can be used in virtually any location.

Using technology to shift the “kiosk” paradigm

The ability of kiosks4business to transcend the bog-standard kiosk model, connecting “big” technologies together like this, means we can connect people with people – something which is catching the eye of a number of Trusts and health companies who want to present a more personal service; something which would ordinarily be hard to do with current budget reductions within the NHS.

NHS Kiosks features:

Professional, purpose designed kiosk software
Content, web-pages and telephone numbers can be adjusted at any time according to your ongoing needs
Strong security system to protect against undesirable content reaching the system
All NHS kiosks are monitored for performance, and to ensure they are switched on
Integrated training system provided to ensure staff are aware of the purpose of the wellbeing kiosk, and to maximise it’s use
High quality telephone system provides ready access for users to your phone-based services
The kiosk looks great, and will enhance your location

Interested?

Read our case studies to see how easy it is to deliver information using Wellbeing Information kiosks and see what some of our customers say about us. See the wellbeing information kiosk system at exhibitions, come and visit us at our labs in Reading. We like nothing better than to visit and show off our kiosk systems! Ask us to visit or arrange a visit to a reference site and see our kiosks yourself.

Tags:
NHS Kiosks, Doctors surgery kiosks, patient arrivals kiosks, health kiosks