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Kiosks for Airports and Sea Ports

Digital signage is a common sight in Air and Sea ports in the UK and touchscreen kiosks can add an extra dimension with interaction being at their core. Kiosks in Air and Sea Ports can provide access to travel, shopping, Hotels, Tourism and other information for travellers.

Using Kiosks in Air and Sea Ports

Air and Sea Ports have had various digital signage solutions for showing arrivals and departures times for a long time now and more recently have seen the introduction of digital signage showing advertising and other messages. Touch screen kiosks in Airports provide an interactive browsing experience for travellers and other visitors.

Paid Internet Access
The ports kiosks can be used to provide paid internet access for users to browse the web, check their emails and other online tasks. The kiosks take coins, notes or credit cards for payment and the operator can set a value per minute use of the kiosk. The ports kiosks could also provide a service such as charging mobile phones and other devices while the user browses the internet.

The kiosks used in Airports and Sea Ports can be combined with an additional signage display above the interactive kiosk to display advertising and other messages.

Airports Kiosks User Interface Design
The Airports kiosk user interface should be designed to be colourful and intuitive. A series of simple buttons will guide the user to 'Check your email', 'Browse the Internet' or other services by touching the screen. The Airports kiosk could be sponsored by local businesses such as Hotels to provide their messages and adverts on the screen. The Airports kiosk could provide a list of local hotels, local tourist attractions and travel information.

Telephone Handset
The Airports kiosks can also have a telephone handset to enable a user to call to book a hotel room, taxi or other service from the kiosk.

Customs
For Customs teams at ports, the touchscreen kiosks can be used for providing access to legal and other information for those being detained or questioned. The kiosks can be set up to handle multiple language selections and provide access to help via web or using the telephone handset.

Customer Feedback
The Airports kiosks can be used with online survey software to provide the operator with feedback from your customers.

Support and Maintenance for your Ports Kiosks
Look out for ongoing costs and how the kiosks will be supported/maintained. Features such as remote monitoring and remote fault fixes are a big advantage as it means that the kiosk manufacturer will be able to fix the kiosk without visiting site.

If you would like further information about using touchscreen kiosks for Airports and Sea Ports then please call us on 0845 451 2020.