Kiosks4business Blog

Kiosk connectivity over 3G and 4G

Posted 15/03/2016

Many kiosk applications require that the kiosk has an internet connection which may be available via a hardwired network point or the intended location may have WiFi available. For sites where this isn't the case or where wired/WiFi connectivity is not available then a cellular connection is the answer.

Kiosks4business supply fully integrated 3G or 4G routers fitted within the chassis of our kiosks. The routers will connect automatically to a network using a data enabled SIM via EE, Vodafone or other provider. The 4G routers include both Ethernet and WiFi so can be used to act as a WiFi hotspot in addition to providing the internet connectivity to the kiosk. Alternatively the kiosk can be locked down to the router to ensure secure closed system.

3G antenna fitted to kiosk
3G Antenna fits discretely on Eidos kiosk.

Integrated 3G kiosk router
3G Connectivity can offer WiFi hotspot via integrated router

Kiosks4business designers have cleverly incorporated a low profile antenna which is both discrete and vandal resistant while providing a great signal strength for optimum performance. Kiosks can now be placed where they're required rather than tied to building infrastructure.

If you have an application which requires 3G/4G connectivity then call our technical team on 01189 769088.


Tags: connectivity routers 4G 3G 

Touchscreens and the NHS

Posted 15/03/2016

Touchscreen devices have been around for over two decades now but it’s been the last two years or so that have seen a step change in the use of touchscreen elements as a key part of the human-machine interface. The introduction of the touchscreen phones/tablets and adoption by supermarkets of touchscreen self-checkouts has seen touchscreen devices becoming the norm. Touchscreens are a great way for customers and service users to interact with applications and this article shows some of the applications where the NHS are using touchscreens.

Touchscreen devices come in a number of different types depending on their end-use. Portable devices such as PDA and Mobile Clinical Assistants use small screens, typically between 4 and 12 inches in size with resolutions of around 320x240, 640x480 and up to 1024x768. Larger touchscreen displays are implemented in the form of interactive digital signs and touchscreen kiosks which typically use screens of 19, 22 and 32 inch screens for the kiosks. Interactive digital signs may use larger screens of around 22, 32 or even 42in displays. There are a number of different types of touchscreen technologies and each has its own benefits. For larger displays the touchscreen technology is either very expensive or just unworkable and therefore larger displays typically use infrared touchscreens. Smaller devices may use resistive or projective capacitive touchscreens. Resistive touchscreens will work with finger touches as well as stylus and even gloved hands unlike capacitive which will require physical contact between the user and the touchscreen.

Patient Satisfaction Surveys:
As part of a continued process of improvements it is vital that the NHS gain feedback from service users and staff. Patient satisfaction surveys can be implemented by using portable touchscreens such as the Mobile Clinical Assistants and equally well by fixed machines such as the interactive digital signs and wall or free-standing touchscreen kiosks. The touchscreen surveys are a highly efficient and cost-effective method for collecting patient feedback. Lately, kiosks are increasingly being used to implement Friends and Families test surveys.

E-Triage:
Touchscreen kiosks can help free up the time that nurses have to spend with patients. Many NHS hospitals use a paper-based triage system to help nurses provide the correct path as part of the patients care. The e-triage kiosks are fitted near to reception and are used by patients as they arrive. A simple series of questions (available in multiple languages) will help the medical staff to prioritise patients. Patients can also be provided with advice as part of the triage process.

Patient Check-in:
Again, in order to free staff to concentrate on more complex issues many hospitals and doctors surgeries are now moving towards touchscreen based patient self check in systems. These touchscreens are fitted in reception areas and ask just a few questions in order to identify the user. Information such as year of birth, sex, and postcode are usually all that is required to identify the patient and notify reception of their arrival. When not in use, the patient check in kiosks and touchscreens can be used as a digital sign displaying healthcare information and advice.

Wellbeing Kiosks:
These touchscreen kiosks are primarily for providing patients easy and intuitive access to support services available via the internet. The kiosks are setup with a database of services which can be used by patients in support of their illness. The wellbeing information point kiosks can also have an internet telephone which enables service users to make free phone calls to supporting organisations.

Wayfinding in NHS Hospitals
Hospitals are large and complex buildings when you first arrive. The main reception area is typically filled with posters, notices and direction boards and for some users this can present them with information overload. Wayfinding kiosks are free-standing or wall mounted touchscreen kiosks which enable a patient to find the department or room that they need to go to. They can then see a 2D or 3D map which shows them the best route to navigate to their destination. The wayfinding kiosks can also show locations of car parks, bus stops and other public transport links. Wayfinding kiosks can print out a small map to help guide the patient to their appointment.

Conclusion:
Touchscreen devices such as Kiosks and interactive digital signs are a way forward for the NHS to help improve service interaction with patients and free-up busy professionals to help improve service levels. Next time you visit an NHS building see how many touchscreens you notice.


Tags: wayfinding touchscreens kiosks nhs 

New! Kendo kiosk - widescreen large format touchscreen

Posted 14/03/2016

kendo 32in widescreen hd touchscreen kiosk

The photo above shows the new Kendo kiosk with 32in widescreen display, next to the Eidos (22in widescreen version).

Kendo is the all new large format widescreen kiosk designed by Kiosks4business.  Kendo features the same great styling as used by our ever popular Eidos (Wheelchair accessible kiosk) whilst being designed to use a choice of 32in or 42in screen sizes.   HD screens installed as standard provides 1920 x 1080 pixels resolution with crystal clear clarity making it great for digital signage, retail and wayfinding applications.  Kendo can be manufactured in any RAL colour and include your branding.  Fitted with multi-touch touchscreen and your choice of computing platform - based on Intel I3/I5/I7.  Connectivity is provided by wired ethernet connection, WiFi or 3G/4G.

Just like our other concept kiosks, Kendo is pre-designed ready for bar code scanners, chip & pin, printers and many other options for demanding applications.

 

 

 

 


Tags: Multitouch Touchscreen 48in 32in HD kiosk widescreen kendo 

Wellbeing Information Point kiosks

Posted 14/03/2016

wellbeing information point for touchscreen kiosks An attract loop runs to encourage use of the kiosk. The attract loop includes your branding and photos.

Wellbeing Information Point main menu The main menu is displayed when a user touches the touchscreen. The main menu buttons can be updated as you wish using the content management system

Wellbeing Information Point list page A list of options is shown for a user to select from

Wellbeing Information Point portal page The website, form, video or other content appears within the framework.

For NHS and other healthcare providers, Wellbeing Information Point is a convenient application running on Kiosks4business touchscreen kiosks to deliver access to health information.  The software will run on on any of our touchscreen kiosks with a choice of 19in, 22in, 32in and larger touchscreens.  Wellbeing Information Point is a portal to web-based information and can be used to present websites, online forms, PDF and other documents as we ass access to surveys (Friends and Family test etc).

As with all Kiosks4business products, Wellbeing Information Point is brandable and additionally comes with a cloud-based Content Management System for easy updating.  The software is quickly deployable to one or more kiosk and shows an attract loop (similar to a digital sign) when not being accessed by a customer.

Even though the information you want to provide has already been defined during the project, part of the product includes a very powerful tool for managing information availability on your system. The centralised web-based Management Console controls all the touchscreens in your network, and typically is controlled by an administrator in your organisation. This centralised approach means the control of many tens of screens – an otherwise daunting prospect, is now a very simple task indeed, and administrators soon get the hang of keeping their information right up to date.

All user interactions with Wellbeing Information Point are anonymously recorded, revealing what information was provided, when, and on what machine. These records can reveal trends about what people are interested in, and can help optimise the system to provide even more of the same type of information for example. These usage statistics can also be downloaded in common presentation or spreadsheet formats for analysis elsewhere in your authority, and as a feedback for optimising the information on your system.

Wellbeing Information Point has been adopted by the NHS, and is providing information to service users in hospitals, including Accident & Emergency departments, Day Care centres within Mental Health services, and in GP’s surgeries. Once set up and running, Wellbeing Information Point is low in total cost, easy to administer, and reliable. Users feel empowered to help themselves without stigma, enjoy the freedom to choose how they receive information.

 

 


Tags: healthcare wellbeing information point nhs 

Touchscreen kiosks for museums

Posted 03/03/2016

In Museums, touch screen kiosks can be used to help make your exhibits come alive with interactive tours, explanations and links to other learning materials. Touch screen museum kiosks enable you to expand the range of exhibits with photographs of related items and short video clips.  Within Art Galleries touchscreens can be used to show information about art history, information about the artists and related stories. The art gallery kiosks can show close-up images of sculptures and other art and help to inform and educate your visitors.

Acis wall mounted dual screen kiosk

Acis dual (or single) screen wall mounted kiosk can be used as a digital sign.

Eidos wheelchair accessible DDA kiosk 19 to 42in screen

Eidos is a wheelchair accessible kiosk with mutli-touch screen and screen sizes from 19in up to the Kendo version 32/42in screens.

Kiosks4business Acis and Eidos models are great platforms for use within the Museum sector.  Eidos (and Kendo) are DDA compliant wheelchair accessible kiosk designs with screen sizes ranging from 19in all the way up to high definition 42in models.  The kiosks feature superior screens and high quality multi-touch touchscreens.  For wall mounted positions or where digital signage is a requirement the Acis model is a great choice.  With slim width to maximise space for exhibits, Acis can be built with single or dual screen where the lower screen includes a touchscreen for interaction and the upper screen can be used as a digital sign.  Additionally Acis can be built to include audio, headphone socket and many other options.  Both models can be manufactured with your choice of colour and include your branding.

There are always some areas where the materials and finish need to suit their environment moreso that standard Aluminium finished kiosks.  Our recent project installed at the Bodleian library in Oxford involved the design of a completely bespoke wooden table along with enclosures with widescreen displays. 

 


Tags: eidos acis kiosks art gallery kiosks museum kiosks 

Concept kiosks suit many applications

Posted 03/03/2016

Introducing the Concept range of configurable touchscreen kiosks. We recognised early on that very few customers require base models of kiosks and many require the addition of bar code scanners, printers, keyboards and other options. Therefore we have designed a number of configurable base model concepts which can be customised with a wide range of additional options. Featuring the same high quality screens and multi-touch touchscreen along with Kiosks4business approved electronics and software expertise, the concept ranges include Eidos, Figur, Acis, Totem, Kendo and Hub models.

Start with the base model requirement - Wall mounted, free standing, DDA compliant kiosks, dual screen versions etc and specify all of the additional devices required for the application - predesigned for quick turnaround.

Whilst some applications are destined for a full-custom solution, it is often desirable to build a development / testing platform using one of the standard kiosk building blocks. Thie ensures applications developers have representative hardware quickly to speed time to market.

touchscreen kiosks with printer and magnetic card reader
Eidos and Figure kiosks both manufactured with identical options - magnetic card reader, printer and headphone socket.

Eidos kiosk built with high performance RFID scanner for library application
An Eidos kiosk manufactured with a high performance RFID scanner and Chip & Pin unit, designed for a library application.

 

 

 


Tags: totem acis figur eidos kiosks concept 

Eidos kiosk for Torridge Council

Posted 01/03/2016

touchscreen kiosk delivered to Torridge Council

New 22in widescreen Eidos delivered to Torridge Council includes InformationPoint software.  Another Eidos delivered into the public sector, this time being used by Torridge Council.  This particular Eidos includes a widescreen display with multitouch touchscreen.


Tags: kiosks eidos public sector council 


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