Kiosk Articles

Museum Information Kiosks Touchscreen Kiosks for Courts Touchscreen Technologies Kiosks for Teenagers in Schools A Guide to Kiosk Manufacturers Using Kiosks to Deliver Extended Services Kiosks for the Elderly Designing Kiosks for Outdoor Use Touchscreen Exhibition Kiosks Games kiosks for pubs and bars Gaming Kiosks for Recreation in Pubs Kiosks for Trade Shows Kiosk Design and Designing Kiosk Kiosks for Prisons Touch Screen Kiosks for Vets Kiosks for Churches Waiting Room Kiosks Women’s Refuge Kiosks Hospitality Information Point Kiosks & Hotel Kiosks SCADA Panel PCs Tourist Information Kiosks Kiosks Saving Money for Local Government Pay as You Go Internet Kiosks Kiosks for Funeral Parlours Kiosks for Visitor’s Centres ipad kiosks or small touchscreen kiosks Kiosks for Bus Stations Post Office Kiosks and Parcel Postage Kiosks Kiosks Definitions & Terminology How We Interact With Kiosks Survey Kiosks for online Surveys Health Food Shop Retail Kiosks Unmanned Coffee Shop Kiosks Telehealth Kiosks Craft Retail Kiosks and Digital Displays Multilingual Kiosks Garden Centre Information Kiosk Family Intervention Project Kiosk More Efficient Hospital Departments with E-triage Kiosks SureStart Kiosks for Sure Start Centres Why Touchscreens are Ideal for Kiosks Waiting Room Kiosks and Virtual Receptionist Selecting the Right Touch Screen Monitor Radio and Media Kiosks More Control For Doctors Is the Futuristic Kiosk Already Here? Kiosks, Touch screen Kiosks and Kiosk Software Entertainment Download Kiosk Touchscreen Monitors Customer Satisfaction Surveys With Kiosks Touchscreen Surveys Patient Feedback Using Touchscreens Mobile Clinical Assistants for the NHS Applications of Touchscreen Surveys Touchscreens in the NHS Extending Video Connections Use Fibre Optics Switching and Routing HDMI for Training and Demo Rooms Touch Screen Kiosks and Displays for Police Stations Kiosks for Prisoners in Prisons

Kiosks Saving Money for Local Government

National Indicator 14 (NI14) is a government target for local councils which aims to reduce avoidable contact between the community and local authorities. Internet kiosks can help provide a framework for NI 14 to enable residents to access services, support and get updates using a self-service approach.

Interactive touch screen internet kiosks are either free-standing units or are wall mounted. The latter being the most space saving, requiring only a small amount of wall space to accommodate the kiosk. The kiosks are Internet compatible and can hold large amounts of information and well as being able to access information from approved websites from the Internet. Some internet kiosks can also be provided as deskmount for wheelchair access and even portable devices for outreach work.

Because the kiosks have access to large amounts of useful information that is generally required in that particular government department, the kiosk behaves like an additional member of the team. However this team member has no recruitment or training costs. Furthermore the benefits of using technology to ‘self-serve’ are that they work morning to night everyday and all week without needing a break and without fatigue.

Additionally they are very good at dealing with difficult customers or regular visitors who need reassurance. Difficult customers can take up considerable amounts of time. Time that could be used to serve two or three less obstructive clients. Allowing the kiosk to deal with such client’s means that the customer is less likely to tie up members of staff time being drawn into situations of conflict. The kiosk thus helps with avoidable contact situations enabling your staff to concentrate on more complex issues.

Local Government internet kiosks can also be interactive in that they invite a customer to use them and then ask the user a series of question to find out how to best serve them, and to display relevant information depending on the data gathered from the questions that were asked. Or the kiosk can ascertain which forms that the client will need to complete, and which evidence will need to accompany the form if any.

Government internet kiosks are also able to collect information about customers online with onscreen forms and therefore saving on paper and pre-printed forms. Additionally this is also labour saving because the kiosks can ensure that all the relevant fields are completed, which means that forms do not have to be sent back to the customer for further information.

Kiosks are also friendly to people who are hard of hearing, visually impaired or disabled with the aid of audio and hearing loop adapters as well as having easy wheel chair access to get close to the kiosk for use.

The council kiosks can be found in housing, family and social support, finance and customer services as well as many other departments in local councils. NHS and the Police service can also make use of internet kiosks by providing 24-7 coverage for customer services and feedback from the community.

Touch screen kiosks represent a positive and affordable technology solution to keeping service levels high while reducing costs.

From our blog

New - Expansion pods for ACIS

Kiosks4business @ Healthcare Efficiency Through Technology Show, Olympia - September 2017

Kiosks4business @ Retail Business Technology Expo, Olympia - May 2017

New ipad Pro kiosk

Kiosks

Please take a look at our standard range of kiosks each of which is designed to create a base layer upon which a wide range of additional options can be included. Kiosks4business approved options include chip & pin, bar code scanner, printers and much more.

Eidos

Wheelchair accessible kiosk perfectly suited to NHS and local government services Eidos

Figur

Narrow kiosk designed for ticketing, events and reception areas Figur

Acis

Sleek Dual screen wall mount kiosk Acis

Nixi

Compact wall / desk mount kiosk Nixi

Totem

Totem is the ultimate platform for digital signage with back-to-back large format signage displays positioned above the main interaction screen Totem
Top
 Designed & Manufactured in the UK © Olancha Group Ltd 2016